Return & Refeuned Policy
Return & Refund Policy
1. Eligibility for Returns & Exchanges
We want you to be completely satisfied with your purchase. If you're not happy with your order, you may request a return or exchange under the following conditions:
✔ The return request is made within 1 days of receiving the product.
✔ The item is unused, unworn, and in its original packaging with all tags and accessories included.
✔ The product is not listed under non-returnable items (see Section 4).
2. Refund & Exchange Process
🔹 Return Request: Contact our customer support via [Gadigit.online] OR [+971 58 211 4438] with your order details and reason for return.
🔹 Approval & Return Shipping: Once approved, you will receive return instructions. Customers are responsible for return shipping fees unless the item is defective or incorrect.
🔹 Refund Processing: Refunds are issued within 5-10 business days after we receive and inspect the returned product.
🔹 Exchange Option: If you prefer an exchange, we will ship your replacement product after receiving the original item.
3. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with photos of the product. We will arrange for a free replacement or full refund at no additional cost.
4. Non-Returnable Items
🚫 Health & Beauty products (e.g., skincare, cosmetics, personal care) due to hygiene reasons.
🚫 Customized or personalized items.
🚫 Sale or clearance items (unless defective or incorrect).
5. Refund Method
✅ Refunds are processed to the original payment method (Credit/Debit Card, Bank Transfer, etc.).
✅ In some cases, store credit or gift vouchers may be offered instead of a direct refund.
6. Contact Us
For any return or refund inquiries, reach out to us via:
📧 Email: [[Gadigit.online]
📍 Customer Support Hours: [48Hours]